How we collect, use, and protect your personal information
[PLACEHOLDER: Legal text about data collection]
We collect information you provide directly to us, including: - Personal identification (name, email, phone) - Government-issued ID for KYC verification - Payment information through Stripe - Documents uploaded to your vault - Campaign information and beneficiary details
[PLACEHOLDER: Legal text about data usage]
We use the information we collect to: - Provide and maintain L-ark services - Process your campaigns and donations - Verify your identity (KYC) - Communicate with you about your account - Comply with legal obligations - Improve our services
[PLACEHOLDER: Legal text about data sharing]
We may share your information with: - Stripe for payment processing and KYC verification - Service providers who assist our operations - Law enforcement when required by law - Your designated beneficiaries (only upon causal activation)
We do not sell your personal information to third parties.
[PLACEHOLDER: Legal text about security measures]
We implement industry-standard security measures: - AES-256 encryption for stored data - TLS/SSL for data in transit - Secure cloud storage infrastructure - Regular security audits - Access controls and authentication
However, no method of transmission over the internet is 100% secure.
[PLACEHOLDER: Legal text about data retention]
We retain your personal information for as long as: - Your account is active - Necessary to provide services - Required by law or regulations - Needed to resolve disputes
KYC documents are retained according to financial regulations (typically 5-7 years).
[PLACEHOLDER: Legal text about user rights]
You have the right to: - Access your personal data - Correct inaccurate information - Request deletion of your data - Export your data (data portability) - Opt-out of marketing communications - Lodge a complaint with data protection authorities
To exercise these rights, contact us at privacy@lark.app
[PLACEHOLDER: Legal text about cookies]
We use cookies and similar technologies to: - Maintain your session - Remember your preferences - Analyze site usage and performance - Provide personalized content
You can control cookies through your browser settings.
[PLACEHOLDER: Legal text about data transfers]
Your information may be transferred to and processed in: - United States (primary servers) - Chile (local operations)
We ensure appropriate safeguards are in place for international transfers.
[PLACEHOLDER: Legal text about minors]
L-ark is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
If we learn we have collected information from a child under 18, we will delete it promptly.
[PLACEHOLDER: Legal text about third parties]
Our service integrates with: - Stripe for payments and KYC - Cloud storage providers - Analytics services
These third parties have their own privacy policies governing their use of your information.
[PLACEHOLDER: Legal text about policy changes]
We may update this Privacy Policy from time to time. Material changes will be notified via: - Email to your registered address - Notice on our website - In-app notification
Continued use after changes constitutes acceptance.
[PLACEHOLDER: Contact information]
For privacy-related questions or requests, contact us:
Email: privacy@lark.app Data Protection Officer: [To be added] Address: [To be added]
For general inquiries: dh.lark.25@gmail.com