1. Introduction

This Privacy Policy explains how L-ark ("L-ark", "we", "us", "our") collects, uses, stores, and protects personal information when you use our mobile application, website, and related services (collectively, the "Platform").

By accessing or using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Scope of This Policy

This Privacy Policy applies to:

Campaign creators
Beneficiaries
Donors
Visitors to the Platform

It covers personal data collected through:

Account creation
Identity verification (KYC)
Campaign participation
Donations
Subscriptions
Use of the digital vault

3. Information We Collect

3.1 Personal Information You Provide

Depending on your role and usage, we may collect:

Full name
Email address
Phone number
Country of residence
Government-issued identification (front and back)
Selfie image
Beneficiary banking details (for fund transfers)

3.2 Campaign & Content Data

Campaign information
Uploaded documents
Photos, videos, audio files
Digital vault content

3.3 Payment Information

L-ark does not store credit card or payment card details.

All payment information is processed and stored by third-party payment providers, primarily Stripe, in accordance with their own privacy policies.

4. Sensitive and Financial Data

Some information collected (such as identity documents and banking details) may be considered sensitive personal data.

This data is collected only for operational, compliance, and risk mitigation purposes, including:

Identity verification
Fraud prevention
Fund delivery to beneficiaries

L-ark does not sell or rent sensitive personal data.

5. Purpose of Data Collection

We collect and use personal data to:

Create and manage user accounts
Verify identity for campaign creation and fund delivery
Process donations and subscriptions
Deliver funds and digital assets to beneficiaries
Provide customer support
Improve Platform functionality
Comply with legal and regulatory obligations

6. Identity Verification (KYC)

Identity verification is required for campaign creators and beneficiaries.

L-ark performs basic identity verification for internal purposes only and does not certify or guarantee the authenticity or legal validity of submitted documents.

KYC data may be reviewed manually and retained as required for compliance and fraud prevention.

7. Data Sharing with Third Parties

We may share personal data with trusted third parties only as necessary, including:

Payment processors (e.g., Stripe)
Cloud storage and infrastructure providers
Logistics providers (for SSD delivery)
Legal or regulatory authorities, when required by law

Third parties are required to process data in accordance with applicable data protection laws.

8. International Data Transfers

L-ark is legally based in the United States, but users may be located in other countries, including Chile and Venezuela.

By using the Platform, you acknowledge that your data may be transferred to and processed in jurisdictions with different data protection laws.

9. Data Retention

We retain personal data only for as long as necessary to:

Provide services
Fulfill legal obligations
Resolve disputes
Enforce agreements

Digital vault content may be deleted after campaign completion or account termination, subject to operational requirements.

L-ark does not guarantee indefinite data retention.

10. Data Security

We implement reasonable technical and organizational measures to protect personal data.

However, no method of transmission or storage is 100% secure.

L-ark does not guarantee absolute security and is not liable for unauthorized access beyond reasonable control.

11. User Rights

Depending on applicable law, you may have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your account
Withdraw consent where applicable

Account Deletion:

If you have an active campaign or pending funds, account deletion is not automatic and must be requested via email for manual review.

12. Cookies and Analytics

L-ark may use cookies or similar technologies to:

Maintain sessions
Improve user experience
Analyze Platform usage

You may disable cookies through your browser settings, though some features may be limited.

13. Children's Privacy

L-ark does not knowingly collect data from individuals under 18 years of age.

If we become aware that such data has been collected, it will be deleted promptly.

14. Changes to This Privacy Policy

L-ark reserves the right to modify this Privacy Policy at any time.

Updated versions will be published on the Platform.

Continued use of the Platform constitutes acceptance of the revised Privacy Policy.

15. Contact Information

For privacy-related questions or requests:

πŸ“§ privacy@l-ark.com πŸ“§ support@l-ark.com