How we collect, use, and protect your personal information
This Privacy Policy explains how L-ark ("L-ark", "we", "us", "our") collects, uses, stores, and protects personal information when you use our mobile application, website, and related services (collectively, the "Platform").
By accessing or using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy.
This Privacy Policy applies to:
It covers personal data collected through:
3.1 Personal Information You Provide
Depending on your role and usage, we may collect:
3.2 Campaign & Content Data
3.3 Payment Information
L-ark does not store credit card or payment card details.
All payment information is processed and stored by third-party payment providers, primarily Stripe, in accordance with their own privacy policies.
Some information collected (such as identity documents and banking details) may be considered sensitive personal data.
This data is collected only for operational, compliance, and risk mitigation purposes, including:
L-ark does not sell or rent sensitive personal data.
We collect and use personal data to:
Identity verification is required for campaign creators and beneficiaries.
L-ark performs basic identity verification for internal purposes only and does not certify or guarantee the authenticity or legal validity of submitted documents.
KYC data may be reviewed manually and retained as required for compliance and fraud prevention.
We may share personal data with trusted third parties only as necessary, including:
Third parties are required to process data in accordance with applicable data protection laws.
L-ark is legally based in the United States, but users may be located in other countries, including Chile and Venezuela.
By using the Platform, you acknowledge that your data may be transferred to and processed in jurisdictions with different data protection laws.
We retain personal data only for as long as necessary to:
Digital vault content may be deleted after campaign completion or account termination, subject to operational requirements.
L-ark does not guarantee indefinite data retention.
We implement reasonable technical and organizational measures to protect personal data.
However, no method of transmission or storage is 100% secure.
L-ark does not guarantee absolute security and is not liable for unauthorized access beyond reasonable control.
Depending on applicable law, you may have the right to:
Account Deletion:
If you have an active campaign or pending funds, account deletion is not automatic and must be requested via email for manual review.
L-ark may use cookies or similar technologies to:
You may disable cookies through your browser settings, though some features may be limited.
L-ark does not knowingly collect data from individuals under 18 years of age.
If we become aware that such data has been collected, it will be deleted promptly.
L-ark reserves the right to modify this Privacy Policy at any time.
Updated versions will be published on the Platform.
Continued use of the Platform constitutes acceptance of the revised Privacy Policy.
For privacy-related questions or requests:
📧 privacy@l-ark.com 📧 support@l-ark.com